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Penrhos Inn Hotel @ Penrhos Park

  • Visit Wales 3 Star Hotel
  • Visit Wales Cyclists Welcome
  • Visit Wales Walkers Welcome
  • Fair Booking
  • Self-assessed Accessibility Information

Hotel with 15 rooms £49-£90 pppnb, £49-£129 prpnb

VISIT WALES 3 STAR HOTEL, CYCLISTS WELCOME, WALKERS WELCOME, FAIR BOOKING, ACCESS DETAILS

Twin/Double

Twin/Double

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Contact

Llanrhystud,
Aberystwyth,
Ceredigion,
SY23 5AY

Address

Llanrhystud,
Ceredigion,
SY23 5AY

Details

Within 150 acres of lush green countryside in the Wyre Valley, West Wales, rests this unique country club and golf complex complete with its own luxury hotel.

Designed with the golfer in mind, this holiday destination offers attractions for all the family, however, with extensive sport and leisure facilities and picturesque grounds to explore. Here, you will find comfortable en suite rooms, an indoor heated swimming pool, 27 holes of golf and a new flood lit driving range.

The accommodation at Penrhos Golf and Country Club consists of 15 Junior Suites. Each room has twin beds, a double sofa bed (metal action pull-out) and has en-suite shower, bath and toilet. There is also a mini kitchen with a microwave, kettle and fridge.

Children welcomeTelephoneRadioTelevisionTea/coffee making in bedroomsLicenced (table or bar)Special diets availableLounge for residents' useIroning facilitiesConference facilitiesPrivate parkingDogs/pets NOT acceptedDisabled facilitiesCentral heatingLaundry facilitiesElectric shaver pointsTelephone (public)Television availableGames room onsiteSauna onsiteSwimming pool - indoor onsiteTennis onsiteFishingPony trekking/horse-ridingGolf available (onsite or nearby)Children's outdoor play areaSnooker/billiards/pool onsiteRestaurant open to non-residentsVisa/Mastercard/Switch acceptedVegetarian diet availableAmerican Express acceptedWiFi or internet accessLeisure club (onsite or nearby)Air conditioningCoach parties welcomedSingle sex groups welcomedEvening mealsHairdryerHigh chairs availableCots availableGym on siteStaff fluent in Welsh

No smoking in bedrooms. Children welcome from any age.

Location

Directions

Plan route to Penrhos Inn Hotel @ Penrhos Park using Google mapsPlan route using Google maps

Map reference: SN 554690  Lat: 52.30019 Long: -4.12112

Turn off main A487 in Llanrhystud onto B4337 - 1/2 mile on left.

Reviews

    Guestlink Reviews Silver Award
    Mature / Senior Couple Michelle Sheree
    Bolton, United Kingdom
    29 August 2017
    Rated as 4 out of 5

    “room service was dissapointing, none one day”

    1. Spa offered as part of hotel booking but once there we had to pay £1 for 8 min via a slot machine for the Jacuzzi which was placed on the wall away from the Jacuzzi. We were not sure if we put all three coins in that we would get the full 8 min per coin. no way of telling as no timer, no clock to watch. Just not good enough I'm afraid. i book spa hotels only as my father cant swim much now so he just uses the hydrotherapy of the Jacuzzi for circulation and the health benefits re movement, muscles, arthritis relief. The slot machine access meant every time my 85 year old father wanted to put another coin in he had to leave the Jacuzzi. Just nonsensical! its supposed to be a relaxing experience and for any health benefits you need 40 mins! at a cost of £5.00 extra - why not just add this onto the booking fee? Three people were included in this booking, my father, myself and my partner. Because i am a swimmer i missed out on the Jacuzzi as it was over by the time my swim was finished. Rubbish! Will not be taking my father there again. Disappointing.
    2. Room service was OK first day, Monday. Non existent the second day Tuesday, for both of our rooms. I found the service person in the store room on the third day to ensure we had service as we had no fresh towels, no milk, no tea, no decaf coffee, and no toilet roll. The lady checked her book and said that we had been ticked as done!!!!! She apologised and said she would come as soon as she had finished meaning once she had stocked up her trolley from the store. It was a while before she appeared and we were just leaving for breakfast. by this time we had already put our overflowing bins and used towels in the corridor to ensure she didn't miss us again. On return from breakfast we still had no milk in one room, no decaf coffee in any room, not enough towels. Bearing in mind that we were told we had to use the same towels for the swimming pool/spa the service of extra towels was rather essential really.
    I did feed back to reception about the poor service at the point of settling our restaurant/drinks bill at the end of our stay. It was explained that the hotel was disappointed with the service they were receiving from the 50shadesof.........cleaning company ( i think this was the name). Apparently this company had stopped their contract with Penrhos due to a takeover, and although the staff had been carried over to the new company their service level was not up to standard. However, all this considered, with acceptance of their apology, this does spoil the stay.
    3. The food was excellent in the restauraunt but the menu was restricted and a little inflexible, chef's were inflexible too according to bar staff/waitresses.
    4. The beer was excellent at the bar.
    5. The views and setting were idillic, peaceful. Not a golfer and didnt know it was a golfing resort. I noticed that Penrhos advertise three ways, hotel, cabins etc, spa etc, caravans etc. So in my opinion it would be more useful for Booking.com to tell the whole picture so you can get a fuller picture of where you are booking, what you are booking. Penrhos is neither a hotel, hotel spa, caravan site, log cabin experience. |ts a cross between them all. There must be a better way of selling this venue, perhaps? Golf would put me off, but its manipulative to not sell the hotel as situated on a golfing resort for example. MMMMM!?!?
    4. its well situated to access New Quay South Wales and Aberystwyth.
    5. local pub/resaurants are minimal as are the shops but adequate.
    6. rooms are spacious and have a kitchenette fitted, which i didnt know before i booked - but once i saw the resort i understood why rooms have kitchenettes. golfer weekends etc?
    7. there was a lovely play area near caravans which i didnt use but i thought this was a great area for families.
    8. the female changing rooms had a no shoe policy but it was impossible to comply as the floor was very dirty. No attendant present. no regular cleaning was evident. The hair dryer was another slot machine so I just put up with wet hair at breakfast, and again in the evening until i could get back to the room to dry my hair for FREE! Mmmmm!
    9. Reception staff were welcoming and friendly.
    10. Because of the very mixed nature of the venue magnetic door controls were fitted to control access to the pool/spa. Not really what you expect in a HOTEL.
    11. Excellent disabled room facilities - would recommend to anyone who is wheelchair bound. However, the shower area does need an extra grab rail as not everyone who cant walk well needs to sit in the shower wheelchair to shower but would need to hold onto a grab rail if standing preferred.
    12. There are steps to the pool area - they are shallow in depth, wide so easily navigated to anyone who can walk a little - but there was no hand rail which want really acceptable. the steps contradict the exceptional disabled room facility. The hotel should ensure that three shallow steps is added to the description of the pool area spa facility. Also, a step up and two steps down are in the Jacuzzi but the hand rail is well placed and at the right height to help less able people enter the facility.

    Rated as 4 out of 5 Rated as 5 out of 5 Rated as 5 out of 5 Rated as 5 out of 5 Rated as 2 out of 5
    Report abuse: Contact helpdesk@nvg.net

    Facilities

    • Children welcomeChildren welcome
    • TelephoneTelephone
    • RadioRadio
    • TelevisionTelevision
    • Tea/coffee making in bedroomsTea/coffee making in bedrooms
    • Licenced (table or bar)Licenced (table or bar)
    • Special diets availableSpecial diets available
    • Lounge for residents' useLounge for residents' use
    • Ironing facilitiesIroning facilities
    • Conference facilitiesConference facilities
    • Private parkingPrivate parking
    • Dogs/pets NOT acceptedDogs/pets NOT accepted
    • Disabled facilitiesDisabled facilities
    • Central heatingCentral heating
    • Laundry facilitiesLaundry facilities
    • Electric shaver pointsElectric shaver points
    • Telephone (public)Telephone (public)
    • Television availableTelevision available
    • Games room onsiteGames room onsite
    • Sauna onsiteSauna onsite
    • Swimming pool - indoor onsiteSwimming pool - indoor onsite
    • Tennis onsiteTennis onsite
    • FishingFishing
    • Pony trekking/horse-ridingPony trekking/horse-riding
    • Golf available (onsite or nearby)Golf available (onsite or nearby)
    • Children's outdoor play areaChildren's outdoor play area
    • Snooker/billiards/pool onsiteSnooker/billiards/pool onsite
    • Restaurant open to non-residentsRestaurant open to non-residents
    • Visa/Mastercard/Switch acceptedVisa/Mastercard/Switch accepted
    • Vegetarian diet availableVegetarian diet available
    • American Express acceptedAmerican Express accepted
    • WiFi or internet accessWiFi or internet access
    • Leisure club (onsite or nearby)Leisure club (onsite or nearby)
    • Air conditioningAir conditioning
    • Coach parties welcomedCoach parties welcomed
    • Single sex groups welcomedSingle sex groups welcomed
    • Evening mealsEvening meals
    • HairdryerHairdryer
    • High chairs availableHigh chairs available
    • Cots availableCots available
    • Gym on siteGym on site
    • Staff fluent in WelshStaff fluent in Welsh

    No smoking in bedrooms. Children welcome from any age.

    Self-Assessed Accessibility Details

    Parking

    • YesDesignated parking for guests with disabilities
      • YesWithin 50 metres approx. of entrance
    • Surface of the car park and pathway leading to entrance is
      • YesSolid ie tarmac / concrete etc
    • YesDrop-off point for guests outside entrance
    • Route from the parking area to the entrance:
      • YesHas a ramp

    Public Areas

    • Level access (no steps/thresholds) or access by ramp or lift to:
      • YesEntrance to reception
      • YesPublic toilet
      • YesOne or more bedrooms
      • YesLounge
      • YesBar
    • YesGood contrast between the floor and wall
    • YesClear surfaces such as glass doors have contrast markings
    • YesBaby changing facilities
    • YesGuest information available in large print (14pt and over)

    Bedrooms

    • YesBedroom furniture can be re-arranged if requested by guest
    • YesSeparate shower unit with support handrails available
    • YesWCs with handrails available
    • YesBedrooms available with en suite bathrooms suitable for guests who use a wheelchair
    • YesBathrooms available that have been specially adapted for wheelchair users

    Notes

    • DISABILITY ACCESS STATEMENT Penrhos Golf and Country Club offers the ideal place to relax and explore the beauty of Mid Wales. Whilst Penrhos is predominantly a golf club there are a wide variety of facilities for both golfers and non-golfers, both able bodied and disabled alike. On offer are a leisure complex, restaurants, conference facilities, two golf courses, a driving range, hotel and holiday park. The Clubhouse. The car parking area for the Clubhouse is level with a disabled parking bay immediately in front of the main entrance. The main access to the Clubhouse has a ramp with a gradient of 1:10 (approx). There are no steps into the Clubhouse; however, there is a small threshold (6 cm). There are a further three access points to the Clubhouse. The access at the rear of the building is level with a small threshold. This is the main access from the hotel to the Clubhouse. Within the Clubhouse there is a reception area 2 restaurants 2 bars toilet facilities a club shop the swimming pool and conference facilities. One of the restaurants and the conference facilities are on the upper floor of the Clubhouse and so are not accessible for wheelchairs. However, conferences can be accommodated on the ground floor if requested. There is a unisex toilet in the reception area, which is adapted for wheelchair users. The club shop is accessed by four steps. The swimming pool is accessed via the changing rooms, which have four steps from the reception area. Entry into the pool is via steps with a handrail. Reception Reception is open daily from 8.00am and shuts when the clubhouse shuts in the evening, normally, at 11.00pm during the summer months. This can be earlier during the winter months. In the unlikely event that a guest requires assistance when the reception is not open they may telephone the proprietors (Out of Hours contact details will be provided on your arrival). Hotel The hotel is situated 30meters from the Clubhouse and has its own dedicated car parking facility with one space provi ded for disabled drivers. The hotel consists solely of 3 blocks of five rooms and all are on ground floor level. Each of the blocks has one step. The first block has ramped access. One room within the first block has facilities for disabled guests (Room 1). All other facilities are situated in the clubhouse. Room 1 Room 1 is a twin bedded en suite bedroom with a kitchenette area. The bathroom in Room 1 has a toilet with grab rails and a padded backrest. The sink is within reach of the toilet. The shower has no lip and is therefore accessible in a wheelchair although no shower wheelchair is retained on site. The 2 single beds (height 64 cm) can be moved, if required, for easy access. The kitchenette area has a kettle, sink, a microwave oven, crockery and cutlery. The microwave oven is on a higher shelf (height 1.45m). In the room there is no means of contacting the reception. It is advisable, therefore to come equipped with a mobile phone (see below). We are unable to provide a 24-hour service. It must, therefore, be left to the discretion of wheelchair users as to whether the facilities provided are sufficient to stay without being accompanied. Holiday Park All of the rental caravans have, usually, 3 or 4 steps. The hallways are quite narrow and bathrooms small. We take the safety of our customers very seriously and have, therefore, introduced a 5 mph speed limit in all areas. To facilitate this speed limit speed ramps have also been introduced. Assistance Dogs Assistance dogs are very welcome on the holiday park, in the hotel and in the clubhouse. We have areas around the complex where dogs may be exercised. However, we would be grateful if you would check with the staff prior to walking your dog. Transport The complex is set in a beautiful scenic valley and the bus service can be found half a mile away in the village of Llanrhystud. Buses run regularly throughout the day both north to Aberystwyth (9 miles) and south towards Aberaeron (7 miles) and beyond. There is usually a full bus timetable available in the clubhouse reception. There is also a local taxi firm – Lloyds 01974 272000 – which has a people carrier with wheelchair access. Early booking is to be advised. Mobile Phones & Communications At present Orange is the only mobile phone network with coverage at the complex. However, other networks have coverage in the village. We have a wi-fi hotspot in the clubhouse and it is intended that this will be extended to the whole complex in the near future. Shopping Llanrhystud has a Post Office, a small supermarket a florist and gift shop and garage. Aberystwyth and Aberaeron have a larger variety of more interesting shops. Aberystwyth has a shopmobility scheme. Equipment for disabled guests We do not have specific equipment on site. However, equipment can be organised in advance locally from Cantre Mobility on 0808 1001133, (wheelchairs, scooters and hoists etc). If you book equipment prior to your arrival, once delivered, we will be happy to retain the equipment in reception ready for collection on your arrival. Staff Our staff are not formally trained in the care of guests with disabilities, however, we are here to make your stay as enjoyable as possible. If you feel you need help at anytime during your visit, please mention this to any member of our staff and they will be delighted to be of assistance. Our commitment to accessibility We constantly endeavour to improve accessibility to all our guests and any comments you have would be most welcome. Please pass on your comments to any of our staff or contact the proprietors directly. If you require any further information relating to the accessibility of the complex please do not hesitate to contact us on 01974 202999, e-mail info@penrhosgolf.co.uk or in person and we will do our best to answer your queries.

    Entrance

    • YesSteps to the main entrance
      • 4
        Number of steps to entrance
    • YesRamp to entrance
    • YesEntrance well lit
    • YesBell at main entrance

    Dining

    • YesLevel access (no steps/thresholds) or access by ramp or lift
    • YesGood contrast between the floor and walls
    • YesMenus available in large print (14pt and over)
    • Meals for guests with special dietary requirements can be provided:
      • YesSugar free (diabetic)
      • YesVegetarian
      • YesVegan

    General

    • YesProprietors/staff available 24-hours
    • YesEmergency evacuation procedures for guests with disabilities
    • YesStaff have had disability awareness training